ButterLu

Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Estimated shipping times

• North America : 1 - 2 weeks
• Europe : 2 - 3 weeks

I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

• Accepts Etsy gift cards

Returns & Exchanges

I don't accept returns, exchanges, or cancellations

But please contact me if you have any problems with your order.

Privacy policy

Thank you for trusting us with your personalized gift needs! We value your privacy and want to be transparent about how we handle your information.

When you make a purchase from our shop, you’re automatically opted into our email marketing list. By joining this list, you’ll receive occasional emails with exclusive discounts and special offers available only to our email subscribers. These discounts are a way of saying “thank you” for supporting our small business and will be valid across our Etsy shops.

If you prefer not to receive these emails, you can opt out at any time by clicking the “unsubscribe” link in the email. This will instantly remove you from our mailing list, and you won’t receive further marketing messages from us. Rest assured, opting out will not affect your order, and you can always re-subscribe if you change your mind.

We are committed to keeping your information secure and will never sell or share it with third parties. For more details or any questions about our privacy practices, feel free to reach out to us directly.

Thank you for choosing ButterLu!